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Booking Process
When booking a rental, you will complete a form that includes:
• Date
• Time / Hours
• First and last name
• Phone number
• Event address
Please double-check your information before submitting so there are no delays in confirming your booking or scheduling delivery.
Delivery & Setup
Delivery, setup, and pickup are included.
The customer must provide a clear, safe, and accessible setup area, and the space must be ready at the scheduled delivery time.
Rental items may not be moved or relocated after setup,
as this can affect safety and proper operation.
Weather Policy
Equipment may not be used in unsafe weather, including strong winds, heavy rain, or lightning.
Rescheduling is allowed for unsafe weather conditions.
Proper Use & Care
All items must be used only as intended
and handled with reasonable supervision.
Misuse, unsafe behavior, or intentional damage is not allowed.
General Rental Rules
Equipment must stay in the agreed location for the entire rental period.
Items may not be modified, disassembled, or altered.
Equipment should be kept reasonably clean and free from damage.
Open flames, smoking, and hazardous materials are not permitted near rental equipment.
Customer Responsibility
The customer is responsible for guest safety and proper use of all rental items during the rental period.
The custumer is financially responsible for any damage, excessive cleaning, loss, or theft that occurs while equipment is in their possession.
Pickup Policy
All decorations and personal items must be removed before pickup.
Equipment should be reasonably clean and ready for removal.
Additional fees may apply for excessive dirt, damage, or rule violations.
Agreement
By submitting the full payment, you acknowledge and agree to all Dr. Fun Zone LLC rental policies, safety rules, and terms listed above.